Right of return
Instead of the legally regulated return right of 14 days, we grant on all BIOGETA® products a return right of entire 3 months!
So you can test our products at your leisure and see if they help you. If not, just send them back to us and you will get a full refund. The return is at your own expense.
Please send returns to the following address:
BIOGETA Versand | Hauptstraße 21a 35088 Battenberg
BBB Water Technology (WiV® Water Filter)
WiV® water filters have a return policy of 4 weeks. However, it should be noted that only unused and originally packaged water filters can be returned. Unless of course there is a defect.
YSHIELD (shielding products + canopies)
All canopies and shielding fabrics + accessories are purchased from a partner and can therefore not give a 3-month return policy as with our BIOGETA® products. Cut shielding fabrics are excluded from return, canopies and accessories must be originally packed and unused. Then the return period is 30 days.